Last updated: April 26, 2026
COI Tracker may collect account details, billing-related details, subcontractor contact information, uploaded documents, expiration dates, internal notes, and feedback submitted through the service. We may also collect technical information needed to operate and secure the app.
We use information to provide the service, authenticate users, store compliance records, send alerts, improve product functionality, respond to support requests, and maintain security and reliability.
Documents you upload, including certificates of insurance and license files, are stored so your team can view, manage, and track them inside the product. You are responsible for confirming that the information you upload is accurate and that you are authorized to manage it.
If alerting is enabled, we may use stored email addresses to deliver reminders, account notices, billing messages, and operational product communications related to your subscription or compliance tracking activity.
We may rely on service providers for infrastructure, file storage, billing, email delivery, or analytics needed to operate COI Tracker. We do not sell your business data as part of the normal operation of this service.
We retain account and operational data for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may change as the product and its infrastructure mature.
We use reasonable administrative and technical measures to protect stored data, but no internet-based service can promise absolute security. You should use strong passwords, limit access to authorized staff, and keep your own records where appropriate.
You may update account information, modify uploaded records, or cancel your subscription subject to the product’s available workflows and support process. Questions about data handling or account closure can be directed to support.
This Privacy Policy may be updated as features, vendors, or operational practices change. The current version will be posted here with the latest effective date.